Acts on what keeps showing up in your data.

Upshot is an AI agent platform for operations teams. It watches the systems you already run, finds the pattern behind each repeat problem, and does the follow-up work.

Book a pilotFollow one run
AgentSystemPersonDecision
Watching: your systems

In pilots with teams in freight, software, healthcare, finance and manufacturing

Your team fixes the same problems every month. Upshot spots the pattern, drafts the fix and asks before it acts.

One run, start to finish.

The diagram from the top of the page, taken one step at a time.

Watching: your systems
The run log Upshot keeps for this support run, from trigger to sign-off
1 Notice

It spots what keeps coming back.

The same billing error has come in 23 times this week. Upshot sees the pattern and opens a run.

2 Read

It reads what your team reads.

Help docs and old tickets, the digging a person does by hand, done in seconds.

3 Propose

It finds the cause.

A rounding bug since the last release. Replies, a bug report and a doc edit are drafted at once, and nothing is sent.

4 Ask

Then it asks the owner.

Sam, the support lead, sees all three in one place and approves them, or edits or rejects them.

5 Act

It does the work, in your tools.

Replies go out from your helpdesk, the bug lands in your tracker and the doc gets fixed.

6 Record

And writes it all down.

What it read, what it decided, who approved it and what it cost. Its model and tool spend was 12 cents.

You decide what it does alone.

Set it per action. Try it: change a rule and see who Upshot will ask.

Read tickets, docs and logs
Draft replies and reports
Send replies to customers
File bugs and edit help docs
Issue account credits
Change billing settings

Everything it does, you can check.

Figures from five pilot customers. You see your own from the first week.

$0.14

median model and tool spend on a run, shown on the run itself

27s

median time from a trigger to a proposed fix

Never trained on your data.

  • Model providers contracted to zero retention
  • Runs in your own cloud on Scale
  • Delete any run and everything it read

Connects to the tools you run now.

Read-only to start. It writes only through the actions you switch on.

A different shape for each job.

Same engine, four jobs. Each one draws itself as it comes into view.

23 tickets, one fix

Three drafts at once and one approval, then every customer gets an answer.

A quiet deal, caught in time

Research hands off to a writer, and the deal owner signs off the email.

A late load, rebooked

It tries carriers until one has a slot, then asks before paying more.

A repair planned around the line

The supervisor sends the plan back once, and Upshot revises it.

Live in four weeks, with a founder beside you.

Ines Carvalho and Kwame Osei run every pilot themselves, in a shared channel with a call each week.

  1. Week 1Connect two or three systems with read access
  2. Weeks 2 and 3Upshot proposes, nothing changes
  3. Week 4Your team switches on what it trusts
  4. AfterReview every run, then decide

Free to pilot. Then pay for the runs you use.

A run is one problem taken from trigger to finished action. Reading, retries and sign-offs inside it are included.

2,500runs
Team plan$490
1,500 runs over the 1,000 included$450
A month$940

$0.30 a run after the first 1,000. Above 20,000 runs a month, Scale pricing is usually cheaper.

Pilot

Free for 30 days

One workflow, set up with you, on one problem your team is tired of fixing.

  • Read-only for the first three weeks
  • Weekly review call with a founder
  • Your run log and evals from day one
Book a pilot

Team

$490 a month

For teams running Upshot on a few workflows every day.

  • 1,000 runs included, then $0.30 a run
  • Up to 10 workflows
  • Sign-off rules per action and per amount
  • Run log kept for a year
Book a pilot

Scale

Custom

For high volume, your own cloud, or a security review before you start.

  • Runs in your cloud account
  • Single sign-on and audit log streaming
  • Data kept in your region
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Questions before a pilot.

What does a run actually cost us?

On Team, $0.30 a run after the first 1,000 each month. Model and tool calls are included, so there is no second bill from a model provider. Model and tool spend in our pilots has a median of $0.14 a run, and every run shows its own cost.

What happens when it gets something wrong?

Anything that changes a system, or spends more than the limit you set, waits for a sign-off, so a wrong proposal gets rejected rather than carried out. Rejections and edits feed the evals, and you can see the approval rate per workflow.

Which models does it use?

We pick the model per step, a larger one for diagnosis and smaller ones for reading and formatting. On Scale you can bring your own provider keys.

Can it act without approval?

Only for actions you mark as safe, such as posting a summary to a channel. Anything else needs a person, and you decide which person.

What happens after the pilot?

We review every run with you. If it earned its place, you move to Team and keep your workflows and run log. If not, we delete your data and you owe nothing.

What does your team keep fixing by hand?

Tell us about it in a sentence or two. We will tell you on the first call whether Upshot can take it on.

Free for 30 daysRead-only for the first three weeksRun by a founder, start to finish
Tell us the problem in a sentence or two.
Add your name.
Add your company.
Enter a work email, such as name@company.com.

Pilot request received.

Ines or Kwame will reply within one working day with two times for a first call.

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